PRIVACY POLICY for Try This Limited

At Try This Limited we are dedicated to safeguarding and preserving your privacy when visiting our site or communicating electronically with us. Our Privacy Policy has been provided and approved by provider LegalCentre.co.uk.

This Privacy Policy, together with our terms of use, provides an explanation as to what happens to any personal data that you provide to us, or that we collect from you.

We do update this Policy from time to time so please do review this Policy regularly.

[For the purpose of the Data Protection Act 1998 our data controller is Richard Gibson.]

Information We Collect

In operating our business we may collect and process the following data about you:

   i.            Information that you provide by filling in forms, such as when you requested information or made a purchase. Full name or company/organisation name where applicable. Full postal address including postal code and country.

 ii.            Information provided to us when you communicate with us for any reason.

iii.            We accept payment by cheque and credit/debit card. For accounting purposes, we only retain the following data:

·         Payment type (e.g. cheque, debit or credit card)

·         Future payment preference

·         Transaction result (e.g. successful or failed)

·         Transaction reference number provided by card processor

·         Payment amount

iv.            Credit or debit card numbers and details are not stored on our systems after payment has been processed. We do not store or hold financial details.

Use of Your Information

The information that we collect relating to you is primarily used to enable us to provide our services to you.  In addition, we may use the information for the following purposes:

         i.            To provide you with information requested from us, relating to our products or services.  To provide information on other products which we feel may be of interest to you, where you have consented to receive such information.

       ii.            To meet our contractual commitments to you.

      iii.            To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service.

If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.

Further, we may use your data, or permit selected third parties to use your data, so that you can be provided with information about unrelated goods and services which we consider may be of interest to you.  We or they may contact you about these goods and services by any of the methods that you consented at the time your information was collected.

If you are a new customer, we will only contact you or allow third parties to contact you only when you have provided consent and only by those means you provided consent for.

Storing Your Personal Data

For accounting purposes, we retain the following data:-

·         Contact details such as name and address

·         Payment type (e.g. cheque, debit or credit card)

·         Future payment preference

·         Transaction result (e.g. successful or failed)

·         Transaction reference number provided by card processor

·         Payment amount

Credit or debit card numbers and details are not stored on our systems after payment has been processed. We do not store or hold your financial details.

Disclosing Your Information

Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, our subsidiaries, our holding company and its other subsidiaries (if any).

We may also disclose your personal information to third parties:

         i.            Where we sell any or all of our business and/or our assets to a third party.

       ii.            Where we are legally required to disclose your information.

      iii.            To assist fraud protection and minimise credit risk.

Access To Information

The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee of £10 which covers our costs in providing you with the information requested.  Should you wish to receive details that we hold about you please contact us using the contact details below.

Refund & Returns Policy

Our returns and refunds policy is in accordance with the EU Distance Selling Directive which came into force in October 2000 and is part of UK law under the Consumer Protection (Distance Selling) Regulations 2000. This law applies to all transactions within the UK where a consumer does not meet the vendor. Contracts between businesses are not governed by these regulations.

Your rights as a consumer

In accordance with the law, you have a 7 day 'cooling off period' in which you have the right to cancel your purchase and receive a full refund. You do not need to give a reason for cancelling your purchase. Should you choose to cancel, we will refund your payment in full within 30 days of your cancellation.


Returning unwanted goods

Unwanted goods should be returned within 14 days of delivery. All items for refund or exchange must be sent via recorded delivery to our office. Our offices are closed to the general public and personal calls/visits are not permitted without written permission. You should post them, undamaged and in resalable condition to the following address:

Try This Ltd,

HanoverCourt,

Tithe Barn Street,

Yorkshire,

WF4 6LJ

United Kingdom

We cannot accept liability for goods lost or damaged during transit. You are advised to wrap the product carefully to avoid damage. You are also advised to return goods by recorded delivery, registered post, or by courier. Proof of postage will not be accepted as proof of delivery. Please remember to give us your name and address.

Refunds for unwanted goods

Providing that we receive unwanted goods in resalable condition within 14 days of delivery, we will refund payment for the goods.

Orders will be refunded by cheque. These refunds will be made within 30 days of return of goods. If you need to return an order because of an error on our behalf or because of a defect, we will be happy to refund your postage charge, and your return postage costs. Otherwise you will be responsible for these charges and the cost of delivery. 

 

Contacting Us

We welcome any queries, comments or requests you may have regarding this Privacy Policy.  Our offices are closed to the general public and personal calls/visits are not permitted. 

Please do not hesitate to contact us at;-

Email – Trythis@richmark.plus.com

Tel & Fax – 01924 266163

Try This Ltd,

HanoverCourt,

Tithe Barn Street,

Yorkshire,

WF4 6LJ

United Kingdom